FAQs

SHIPPING

Do you ship overseas?

Yes, i ship all over the world. Shipping costs will apply, and will be added at checkout. I run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my order?

It depends on where you are. Orders processed to Portugal will take 2-7 business days to arrive. Europe deliveries can take anywhere from 7-10 days. Overseas deliveries can take anywhere from 7-20 days.

What shipping carriers do you use?

I use local courier partners. It all starts with couriers of Portugal and then they distribute to local couriers for the specific country.

PRODUCT

Can i return my product?

I always aim for make sure our customers love my products, but if you do need to return an order, i'm happy to help. Just email me directly and i will take you through the process. I usually do not accept returns, only if the product is damage or similar. But feel free to get in touch if you have any problem.

Can i get my product personalized?

My products can be custom made, so just get in touch with me and i will be happy to hear your thoughts. All the products customized will have a different price from the one mentioned on the website.

OTHER

Any question?

You can contact me through my contact page! I will be happy to assist you.